Privacy policy

Mermaid Sisters, located at Pekstraat 2, 8211 AB Lelystad, Netherlands, is responsible for the processing of personal data as stated in this privacy statement.

Contact details:

Anvy Digital B.V.
Pekstraat 2
8211 AB Lelystad
Netherlands

Personal data we process

We process your personal data because you use our services and/or products. We only process the information that you have provided to us or that can be found on the internet. Below you will find an overview of the personal data that we process:

– First and last name
– Address details
– Phone number
– Email address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone
– Location data
– Data about your activities on our website
– Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us, and we will delete this information.

For what purpose and on what basis we process personal data

We process your personal data for the following purposes:

– Processing your payment
– Sending our newsletter and/or promotional brochure
– To be able to call or email you if necessary to carry out our services
– To inform you about changes to our services and products
– To deliver goods and services to you
– We also process personal data if we are legally required to do so, such as data we need for our tax return.

Automated decision-making

We make decisions based on automated processing regarding matters that may have (significant) consequences for individuals. This concerns decisions made by computer programs or systems, without a human (for example, one of our employees) being involved. Think of our email system, cash register system, contact form on our website, online purchasing of products, contacts via social media, etc.

How long we retain personal data

We do retain your personal data, but we will only use it if we need it for a product or service.

Sharing personal data with third parties

We do not provide information to third parties without informing you and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Your data is in safe hands with us, and we will never sell or give away your data without it being in your interest.

Cookies, or similar techniques, that we use

We use functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone during your first visit to this website. We use cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to ensure the website functions well and can be optimized. Additionally, we place cookies that track your browsing behavior so that we can offer personalized content and advertisements now or in the future. During your first visit to our website, we already informed you about these cookies and asked for your consent to place them. You can unsubscribe from cookies by setting your internet browser to not store cookies anymore. You can also delete all information that was previously stored via your browser settings.

View, modify or delete data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by us, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specify. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to the email address that is known on this website. To ensure that the request for access is made by you, we ask you to provide a copy of your identification.

Reviews - WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide clarification on your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service; we have given permission to WebwinkelKeur for this. All the aforementioned guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.